Current lead time on all orders is approximately 8 weeks

The Perfect Fit

The Perfect Fit

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I do offer a try on service. There is a deposit for this; and you are responsible for the postage return cost. The shoes are sent to you without images or decoration to try on and once you are happy with the fit you return them to me for customization. The deposit payment is deducted from the total price of the shoes.

Make sure that the shoes fit! I do offer a 'try on' shoe fitting service.

To be eligible you must make a £65 / £100 deposit toward your custom wedding shoe design. and will be credited toward the final price of your custom wedding shoes. In addition, you will need to pay for shipping the shoes to you.

*******Please contact me prior to purchase so we can discuss your needs and base shoe designs***********

The base shoes that we use for your design will then be sent to you and they should arrive within 4-6 weeks. They will arrive in white with any original adornments. The shoes must be returned within ten (10) business days (unless I have agreed on an extended time). Customers are responsible for the cost of return shipping and recommend using a tracked service. This option will add approximately 7-10 days (14-21 days if international) to the total production time for your custom shoes.

The base shoes I used typically fit true-to-size; however, the only way to ensure a perfect fit is to try the shoes on before the custom work is completed. If, for some reason, your shoes do not fit, you may elect to have a second pair sent to you, but you will be responsible for shipping costs on the second pair and the second pair will not be shipped until you have returned the first pair.

If you decide not to move forward with your custom shoes and you return shoes within 10 days and the shoes are in new condition, we will credit you back 50% of your deposit. Brides that do not return their shoes (or the shoes are returned in damaged condition) will not receive a credit. The credit will not include any shipping costs. Please note that, because of the wide variety of shoe styles that we offer and the custom nature of what we do, we are unable to carry inventory of every shoe in every size, so we do purchase each pair of shoes for brides to try on. If a bride elects not to move forward with the design, then we incur restocking fees to return the shoes. This is why we retain 50% of the cost for those brides electing not to move forward.

If you have questions about the base shoes used in your design, please make sure to ask us before you place your order.